Emotional labour can be defined as the work that people do to improve or maintain the emotional and mental health of the workplace. This work is not often recognized as an important and valuable part of the workplace and there tends to be a gendered dynamic to who takes on these tasks within the workforce, it is often female-identifying workers who perform this labour. In the context of the oil sands, workers are often dealing with high stress situations, far from family and loved ones, and facing uncertainty around the work itself, which makes it important to have supports to help manage and deal with these emotional aspects of work.

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